At buymodafinilsinus, we want you to be completely satisfied with your purchase. If for any reason you are not happy with a product you’ve received, please review the following policy for information on returns, exchanges, and refunds.
1. Eligibility:
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it. Certain products may be exempt from returns due to health and safety regulations.
2. Return Process:
To initiate a return, please contact our customer support team within 3 days of receiving your order. You may be asked to provide proof of purchase and details about the reason for the return. Our team will guide you through the return process and provide instructions for returning the item.
3. Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within a reasonable timeframe. Please note that shipping costs are non-refundable, and you may be responsible for return shipping expenses.
4. Exchanges:
If you wish to exchange an item for a different size, color, or product, please contact our customer support team to arrange for an exchange. Exchanges are subject to product availability and may incur additional shipping costs.
5. Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately to report the issue. We will work with you to resolve the problem as quickly as possible, whether through a replacement, refund, or other appropriate solution.
6. Non-Returnable Items:
Certain items are not eligible for return or refund due to health and safety regulations. These may include but are not limited to:
- Products that have been opened or used
- Products that have been tampered with or altered
- Prescription medications
- Personal hygiene products
7. Return Shipping:
If you are returning an item, you may be responsible for paying for your own shipping costs. Depending on your location, the time it may take for your exchanged product to reach you may vary.
8. Contact Us:
If you have any questions or concerns about our Return and Refund Policy, please contact our customer support team at info@buymodafinilsinus.com. We are here to assist you and ensure your satisfaction with your shopping experience at buymodafinilsinus.
